Chrome Update breaks Check In Printing (& How to Fix It)

Chrome Update breaks Check In Printing (& How to Fix It)

Breeze Church Management

Digital giving apps and tools

Update: Thanks to an upgraded version of the DYMO software, this is no longer an issue. Check in now works fine in Chrome in addition to the other major browsers.

This week Google updated the Chrome browser to version 42.  Unfortunately this upgrade has a setting turned off by default that the DYMO Printers need in order to print.  Fortunately, it's an easy fix. If you're using Google Chrome to check people in and print out labels, you must perform this update in order for labels to continue printing.

Fix Check In Printing on Chrome

1. Type in chrome://flags/#enable-npapi in your Chrome browser's web address bar

2. Click "Enable" for this setting

Screenshot

3. Quit and re-open Chrome (update will not be applied until Chrome is restarted)

- OR -

Use Firefox or Internet Explorer

Updating to Version 42

Chrome will automatically update; if yours hasn't yet, you can force it to do so by navigating to chrome://chrome/ in your browser.

More Information

If you're interested in more information on this update, here's an article with more details. DYMO is currently working on a solution. We'll be working to ensure a smooth road forward as these web technologies change.

If you're more technically inclined and want the latest information, you can read through the comments on this blog post from DYMO where DYMO employees are interacting with commenters.

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