Update: Follow Ups
Assign follow ups to staff and volunteers to be sure the right people get contacted at the right time.
Follow Ups allow tasks to be assigned to staff or volunteers in relation to a specific person in the database. One of the most common uses for follow ups is for following up with someone who is interested in more information about a specific area in the church.
For instance, imagine John Smith shows up at your church and fills out a connection card indicating that he's interested in information on volunteering in the middle school youth group and joining an adult small group.
An administrator would enter John's information into Breeze and an email would automatically be sent to the youth pastor notifying him or her that John was interested in volunteering information. An email would also automatically be sent to the small groups pastor informing them that John was interested in joining a group.
The youth pastor and small groups pastor can then reach out to John in regards to John's interest and afterwards, mark the assignment as complete and include an optional note.
Using Follow Ups for processes like these and many others can help ensure people don't fall through the cracks, provide accountability for staff and volunteers in charge of ministries, and can ultimately help you serve your community better.
Follow Ups are already enabled on your account. Follow Ups can be assigned when adding a new person, viewing an existing person, or through the Follow Ups section found under the "More" dropdown. More details can be found in the Follow Ups Documentation.
We're constantly learning from you so if you see any tweaks that would help Follow Ups serve your community even better, we'd love to hear them. Let us know at support@breezechms.com.
We'd love to show you what we built!
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Breeze has been incredible. Their customer service, commitment to innovation, and their product are top-notch. I love the features, the ease of use and the mobile applications.
All of our database needs have been more than met, it's easier to use than the last database we had, and the price is amazing - what a value this has been to our church! All of our staff can use this software and they do regularly. We use it to track…literally anything a church could possibly need to track regarding it's attenders.
Breeze has been a great asset to our church and congregation. Especially from an administrative standpoint, it has been the most adaptable and easiest church database I have ever used. The features from blast emails to giving on-line, and texting have been one of our greatest assets. Thank you!
We switched from a major, web-based ChMS to Breeze and our decision is confirmed every day. We are a medium size church and we use Breeze for contributions, member management, event checkin and a few other applications custom to our church. I had trouble getting any staff to use our previous ChMS but almost all staff are using Breeze. The product is very well designed, extremely easy to learn and use and customer service is incredible.
Breeze has opened the communication highway for our congregation and staff, with very little training. Because members can update their own records and search easily for other members - and map their locations, send emails and text right from Breeze, they love it and our data is more real-time accurate. Our ministries are stronger, because they can trust the data in Breeze, which is easily accessed anywhere, anytime.
Breeze is the first ChMS my volunteers have actually embraced. That's because it's so easy to use. The software is very flexible and gives us the opportunity to make decisions based on actual data we've collected and not just hunches or stories we believe to be true.
I cannot say enough about Breeze. Their customer service is so friendly, you feel like you have friends and family helping you get started, they're prompt to reply and will do whatever they can to help you get things sorted out. It's been so easy to learn, our staff is loving it and best of all even our staff who are not computer savvy find it a breeze (pun intended). We are just thrilled by our choice.
From the start of our process looking for an online solution, Breeze has exceeded all our expectations. Fast data import, fast and friendly customer support, and we can’t say enough about how much we like the program itself. Very well designed and user friendly. On a scale of 1-10, Breeze gets a 15 from us!
